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FAQs

HOW DO I ORDER FROM YOU?

  • Start adding items you like in the shopping cart. 
  • Check out in the shopping cart and proceed to filling the requested information. 
  • Choose the delivery option and pay using card or Apple Pay. 
  • You will receive an email, that we have accepted your order. 
  • After we have confirmed and shipped your order, you will receive an email with tracking code for it. 
  • Delivery service will contact you after your order reaches your location for the final steps of delivery. 
  • The order is considered fulfilled after the delivery is completed and tracking status is changed to "delivered".

WHAT PAYMENT METHODS CAN I USE?

  • Credit & Debit Cards: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. 

Fast Checkout option will allow you to securely save your credit card details.

  • Apple Pay: Instant payment on your Apple device.
  • For international shoppers, note that the actual price charged will be in Dollars.

 

WHICH CARRIERS DO YOU USE?

USPS for local and worldwide delivery. Courier delivers your order the way you specify.

 

HOW LONG WILL IT TAKE TO DELIVER MY ORDER?

After the shipment USPS delivers orders to USA in 3-5 business  days, to EUROPE and Canada in 5-14 working days, to Asia in 5-14  working days and to the rest of the word in 5-14 working days after they receive the shipment.

 

I HAVE NOT RECEIVED MY ORDER. WHAT SHOULD I DO?

Send us an email to support@bonawomen.com or using this link and we will try to help you. Your email will be answered as soon as possible, normally within 48 hours, and provide you further information regarding your case.

 

DO YOU OFFER BULK / WHOLESALE PRICING?

Yes, we do. 

Contact us by sending an email using this link or check out the "contact us" page for more options.

 

DO YOU COOPERATE WITH THE COMPANIES?

Yes, we do. 

Contact us by sending an email using this link or check out the "contact us" page for more options.

 

HOW TO CONTACT YOU FOR ANY OTHER QUESTIONS / COMPLAINTS / IDEAS?

Feel free to contact us on any matter by sending an email using this link or check out the "contact us" page for more options.

 

HOW CAN I GET THE BEST DEALS AND HOT NEWS FROM YOU?

Subscribe to our social media accounts and for our newsletter and you will not miss anything. We usually post promocodes, new arrivals and sale news there.

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